MyHakeem - Application Terms of Use and Privacy Policy

Terms of Use

• My Hakeem” mobile application is free of charge, and is provided by Electronic Health Solutions Company (referred to later as The Company), in order to enable its users to register on the mobile application and benefit from the electronic services.
• “My Hakeem” is a web and a mobile application service.
• The user is held accountable for sharing his/her National ID / Medical No. and password with others.
• “My Hakeem” mobile application is only an information providing tool that delivers the saved information available on the “Hakeem electronic medical records database”.
• “My Hakeem” mobile application is not responsible for any loss, damage or disclosure of the users’ personal information that might occur due to any misuse of the application.
• The information resulting from using “My Hakeem” mobile application will be used to serve Electronic Health Solutions (a non-profit private company) for statistics and/or supporting legal obligations only and will not be used for any other reason no matter what, and the company will dismiss them after a certain period of time.
• “My Hakeem” mobile application will not use or share any of the users’ private information with any person/authority unless consistent with the terms of use.
• “My Hakeem” mobile application provides the monthly medication ordering service for the user on the approved dates for dispensing these medicines through a delivery company.
• The User acknowledges that the payment process of medication delivery will take place through a certain application which is independent of “My Hakeem” mobile application. Where the user knows that “My Hakeem” mobile application is not responsible for any financial costs that will be deducted from him for the purposes of performing this service. In addition “My Hakeem” mobile application is not responsible for any of the problems that the user may encounter in the process of delivering medicines for any reason.
• “My Hakeem” mobile application will not request any financial transactions and records under any condition.
• “My Hakeem” mobile application is owned by Electronic Health Solutions Company; a non-profit private company, and any attempt, in any way, to hack into the platform will be logged and the company will take legal actions.
• The Company has the right to immediately suspend/close any account on “My Hakeem” mobile application for misuse or violation of the terms of use and without notice.
• The user is solely responsible for the information provided on “My Hakeem” mobile application.
• In case of any dispute and/or conflict over implementing and/or interpreting any article hereof, the Justice Palace Court (in Amman) will be the Court competent to look into such dispute, and the Jordanian Law will be the applicable Law.
• “My Hakeem” mobile application requires a first time registry in The Hashemite Kingdom of Jordan therefore, it is ruled by its legal procedures and conventions.
• In case of any discrepancy between the Arabic and the English language, the English version shall prevail.
• You are solely responsible for any damage, loss or breach that may result due to breaking these “Terms of Use” and/or practicing any of the prohibited activities referred to above, and acknowledge that Electronic Health Solutions Company assumes no liability to you or any other party for any loss.
• These terms of use will be updated regularly and you will be notified when issuing any new policies on the platform.

Privacy Policy

• Securing your account’s information is your sole responsibility. Please do not share your password and/or personal information with any person/authority.
• It is important to protect your account on the app in the best possible way, as it contains personal and private information that must not be shared with anyone/ authority.
• This privacy policy will be updated regularly and you will be notified when issuing the new policy on the app.

For any questions or further information about the Privacy Policy, please contact us by Phone Number: + 962 79 333 55 44